If I can make you smile by the end of our conversation, I’ve done my job.
-Bonnie Rubick, Customer Service
When someone calls to place an order, I get the ball rolling, and the best part of my job is hearing how thrilled they are to know their very own piece of the Kromer legend is on its way. It makes me happy to make customers happy—even when they call just to chat about how much snow they have.
I think people are proud of where they’re from, and when you wear something that’s made in the U.S.A., it shows that pride. It’s like wearing a piece of history. Our legendary gear is durable, reliable, warm and fun—just like the people who wear it.
I want our customers to know that we’re as big of fans of them as they are of Stormy Kromer. Keep sending your pictures. Keep sharing your stories. Keep asking questions and offering suggestions—we are so happy to help.
If you ever wonder who ties the tie on your Kromer, well, it’s nice to meet you.
-Breanna Ahola, Quality Inspector
I interviewed here a few years ago for a sewing position, but because I’m apparently a bit of a perfectionist, they said I was better suited for being an inspector. I guess they were right.
Simply put, I make sure every Kromer cap is perfect. Absolutely perfect. If there’s a flaw of any kind, it goes back, and I’ll inspect it again after it’s fixed. I’ve touched about 120,000 caps so far, and nothing less than the best gets past me.
I do get to do some sewing every now and then—stitching petals on the Petal Pusher, buttons on the Button-Up, et cetera. And I can make a perfect Kromer can koozie from start to finish—I’m the Koozie Queen—but the highlight of my job is hand-tying that tie. That is an honor.
For those of you who don’t know, Stormy Kromer is part of a larger company called Jacquart Fabric Products (JFP). Founded in 1958 by Bob Jacquart, Sr., JFP employs about 120 folks in the Ironwood, Michigan area.
Earlier this summer, Gina Jacquart Thorsen – the founder’s granddaughter – sat down in front of a camera to talk about her memories of growing up in the business and her role with Stormy Kromer today. We think you’ll enjoy it.